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Çağrı merkezlerinde turnover (personel değişikliği) oranını azaltmak için çeşitli stratejiler ve uygulamalar kullanılabilir. İşte turnover’ı azaltmaya yardımcı olabilecek bazı yöntemler; 1. İyi İşe Alım Süreci: · İşe alım sürecini iyileştirin. İşe alacak kişileri dikkatle seçin ve iş gereksinimlerine uygunluğunu değerlendirin. İşe alım sürecini iyileştirmek için doğru mülakat sorularını ve değerlendirme yöntemlerini kullanın. 2. Eğitim ve […]
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Çağrı Merkezlerinde Yeni Teknolojiler: Müşteri Hizmetindeki Dönüşüm
Çağrı merkezleri, birçok işletme için müşteri hizmetlerinin merkezi bir unsuru olarak önemini sürdürmektedir. Ancak teknolojinin hızla ilerlemesi ve müşteri beklentilerinin değişmesi, çağrı merkezlerini geleneksel yapılarından daha verimli, hızlı ve kişiselleştirilmiş hizmet sunan bir konuma getirmiştir. Bu makalede, çağrı merkezlerindeki en yeni teknolojik gelişmeleri inceleyeceğiz ve bu teknolojilerin müşteri hizmeti deneyimini nasıl dönüştürdüğünü tartışacağız. 1. Yapay […]
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A year of disruption in the private markets sectors.
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Fulfilling the promise of the advanced in oncology.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum The man, who is in a stable condition inhospital, has “potentially life-changing injuries” after the overnight attack in Garvagh, County Lonodonderry. He was shot in […]
Four CEOs describe goes into turning a world of data.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum The man, who is in a stable condition inhospital, has “potentially life-changing injuries” after the overnight attack in Garvagh, County Lonodonderry. He was shot in […]
Can your supply chain deliver what your consumer.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum The man, who is in a stable condition inhospital, has “potentially life-changing injuries” after the overnight attack in Garvagh, County Lonodonderry. He was shot in […]
One insight about harnessing data and AI from leaders.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum The man, who is in a stable condition inhospital, has “potentially life-changing injuries” after the overnight attack in Garvagh, County Lonodonderry. He was shot in […]
Five Takes on Sustainability Revolution in business.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum The man, who is in a stable condition inhospital, has “potentially life-changing injuries” after the overnight attack in Garvagh, County Lonodonderry. He was shot in […]
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